Recommended Reading: Technology hasn't improved the airline experience

Blog sponsored by Engadget.com 15.4.2017 Comments Off on Recommended Reading: Technology hasn't improved the airline experience


How Technology Has
Failed to Improve
Your Airline Experience
Farhad Manjoo,
The New York Times

It hasn’t been a great week for United, but that massive incident served as a harsh reminder that the airline industry has a long list of customer servi…

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